There's nothing like setting up a VCR to make a person feel like a total idiot.
Add two short-tempered college-educated people who aren't really used to being baffled by everyday technology and you have a recipe for pure frustration.
At the end of the day, the prognosis was that the 'rents need to return the POS Sony VCR/DVD-R combo unit for something a little less of a pain in the arse.
I blame Sony.
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